Eddie Davidson, National Business Agent, for City Letter Carriers in Florida, Georgia, North Carolina and South Carolina.

Fifteen elected national business agents (NBAs), each responsible for one of 15 regions of the country, serve the members and branches in their region. Every region also employs at least one regional administrative assistant (RAA) appointed by the NALC national president. Acting under the national president's ultimate direction, NBAs have extensive authority over union affairs in their regions, and serve on the NALC executive council.

An NBA’s primary responsibility is contract administration—handling grievances, presenting arbitrations, and dealing with regional postal management. They also deal with organizing and responding to requests for advice and assistance from branches in their regions.

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